Part of providing great service to your customers is setting the stage so your residents know up front what they can expect in the future. As part of our commitment to provide your customers with an amazing rental experience, we set the stage early and continue with ongoing communication and reminders.
The Resident Orientation Video is given to Residents after they sign their lease. You can watch that video below.
A Resident Handbook is included with the lease to help clarify in everyday language some of the questions and concerns Residents may have. In addition, short email reminders are sent out before and during the lease to remind, inform, and educate your residents on topics such as care of the property, payment of rent, property wellness checks, how to switch utilities, etc.
Trusted by Hundreds of Local Residents
The Kattenberg Brothers have raised the bar for rental companies in this
community. They provide a higher level of professionalism and have made a
meaningful impact on our area.
I had the opportunity of working with Real Property Management over the course of a year as a tenant of one of their managed properties in Sioux Falls, SD. They were more than accommodating and extremely helpful whenever we had an issue. We were always treated as a first priority. Based on firsthand experience, I would highly recommend them to any property owners looking for a top-notch property management team!
I have worked with Josh and Derek for three years. They approach the rental management
business with enthusiasm, energy and a desire to provide excellent client service.